fk778 Terms and Conditions

1. Introduction and Acceptance

These Terms and Conditions ("Terms") form the legal basis for the operation of the fk778 platform and all its services. By accessing or using the fk778 website, you automatically and fully accept these Terms. If you disagree with any part of these Terms, please refrain from using fk778 services.

fk778 is an online gaming platform that offers cricket betting, live casino, slot games, poker, table games, and many other entertainment options for users in Bangladesh. This platform is committed to ensuring a safe, fair, and enjoyable gaming environment for its users.

These Terms were last amended on January 1, 2026. fk778 reserves the right to change these Terms at any time. Users will be notified of significant changes via a notice on the platform.

2. Account Registration and Management

Opening an account is required to make full use of fk778 services. During registration you must provide accurate, complete, and up-to-date information. fk778 reserves the right to cancel any account where false information has been provided.

2.1 Single Account Policy

Each individual may operate only one account. Creating more than one account in the same person's name is strictly prohibited. If multiple accounts are found, all related accounts will be closed and balances may be forfeited.

2.2 Password and Security

It is your responsibility to keep your account login details completely confidential. Never share your password with any third party. If you suspect any unauthorised activity on your account, notify our support team immediately. fk778 does not accept liability for losses arising from negligence in account security.

2.3 Identity Verification (KYC)

fk778 may request documents to verify your identity at any time. These may include a government-issued ID, birth registration certificate, or other supporting documents. Failure to provide the required documents in a timely manner may result in temporary account suspension.

3. Age and Eligibility Requirements

You must be 21 years of age or older to use the fk778 platform. This service is for users aged 21 and above only. By opening an account you confirm that you are at least 21 years old.

Providing false information about your age will be treated as a serious violation and your account will be closed immediately. Deposited funds will not be refunded in such cases.

Additionally, individuals who have placed a self-exclusion order legally barring themselves from online gaming may not use fk778.

4. Deposit and Withdrawal Policy

4.1 Deposit Methods and Limits

The following payment methods may be used to deposit funds on fk778: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳100 (one hundred taka) and this applies to all methods.

Deposits will only be accepted from an account registered in the name of the verified user. Deposits from third-party accounts are strictly prohibited.

4.2 Withdrawal Policy

The minimum withdrawal amount from fk778 is ৳500 (five hundred taka). Approved withdrawals are generally processed within 5 to 30 minutes.

• Withdrawal requests may require additional verification during review.
• Winnings derived from bonuses must meet the wagering requirements before withdrawal.
• fk778 reserves the right to temporarily suspend a withdrawal in cases of suspected suspicious activity.
• Withdrawal funds are returned via the same method used for the original deposit where possible.

4.3 Failed Transactions

If a transaction fails, you must contact the support team as soon as possible. fk778 is not responsible for technical issues on the part of the payment provider, but will provide every possible assistance in resolving them.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit up to a maximum of ৳8,000. The wagering requirement to claim this bonus is 10 times (10x), meaning the bonus amount must be wagered 10 times before it can be withdrawn.

5.2 Bonus Usage Terms

• Bonuses may only be used on eligible games — certain games may be excluded from bonus wagering.
• It is not possible to have more than one bonus active at the same time unless the promotion's terms state otherwise.
• If an unusual betting pattern intended to exploit bonuses is detected (for example, placing two opposite bets simultaneously), the bonus will be forfeited.
• Each promotional offer has its own validity period and the conditions must be met within that timeframe.

5.3 VIP Program

The fk778 VIP program has four tiers: Bronze, Silver, Gold, and Platinum. You can advance to a higher tier by playing regularly and staying actively engaged with the platform. Each tier offers weekly cashback: up to 0.2% at Bronze, up to 0.5% at Silver, up to 0.8% at Gold, and up to 1.0% at Platinum.

fk778 reserves the right to change or cancel any promotional offer without prior notice.

6. Betting and Gaming Rules

All betting and gaming activities on fk778 are conducted under the following general rules:

• Once confirmed, a bet cannot be changed or cancelled unless a technical error occurs in the event.
• In the case of obvious pricing errors (Obvious Error Odds), fk778 reserves the right to void the bet or reassess it at the corrected price.
• If an active game or bet is interrupted due to loss of internet connection, the last state recorded in the system will be treated as final.
• All sports betting, including cricket, football, and kabaddi, will be settled based on the official result of the relevant sport.
• If a technical fault in the game software produces an abnormal result, that round will be voided and bets will be refunded.

6.1 Live Betting

Price changes during a live event are normal in live betting. The displayed price may change until the bet is confirmed. If a discrepancy in an in-play decision arises due to a technical delay, fk778's system record will be final.

7. Prohibited Activities

The following activities are strictly prohibited on the fk778 platform and, if detected, will result in account closure and balance forfeiture:

• Creating or operating multiple accounts.
• Following artificial betting patterns with the intent of abusing bonuses.
• Using the platform for money laundering or other illegal financial activities.
• Using software, bots, scripts, or automation tools to play games.
• Attempting to hack or cheat the game or betting system.
• Placing bets using a third party's account or on behalf of a third party.
• Harassing or threatening other users or staff of fk778.
• Exploiting a specific game vulnerability to gain an unfair advantage.

8. Account Suspension and Closure Policy

8.1 Closure by fk778

fk778 may close an account without prior notice in cases of violation of these Terms, fraudulent activity, or unlawful use. In such cases bonuses and associated winnings will be forfeited; however, the return of actual deposited funds (excluding bonuses) will be considered on a case-by-case basis.

8.2 Closure by the User

You may voluntarily close your account at any time by contacting the support team. Any remaining balance may be withdrawn subject to fulfilment of all applicable wagering requirements before closure.

8.3 Self-Exclusion

As part of responsible gaming, you may exclude yourself from the platform for a specified period. Account recovery will not be possible during a self-exclusion period.

9. Privacy and Data Protection

fk778 takes the protection of your personal information very seriously. All transactions and data exchanges on our platform are secured with SSL encryption technology.

For detailed information on how your personal data is collected, stored, and used, please read our Privacy Policy.

Information will be shared with third parties only where necessary for the operation of services and to meet applicable legal requirements.

10. Responsible Gaming

fk778 prioritises responsible gaming. We believe gaming is an entertainment activity and should never be a cause of financial hardship.

• You are given the option to set your own deposit and betting limits.
• If signs of problem gambling appear, seek help promptly.
• Never play with borrowed money or funds meant for essential expenses.
• Avoid playing while under the influence of alcohol or while under mental stress.

For more detailed information on responsible gaming, visit our Responsible Gaming page.

11. Limitation of Liability

The fk778 platform is provided on an "as is" basis. fk778 accepts no liability in the following circumstances:

• Losses caused by a user's loss of internet connection.
• Technical issues on the part of third-party payment providers.
• Service disruption due to natural disasters, cyberattacks, or other unforeseen circumstances.
• Financial losses resulting from the user's own negligence or breach of terms.

In the event of any dispute, fk778's server logs and records will be treated as the final evidence.

12. Policy on Changes to Terms

fk778 reserves the right to change, amend, or update these Terms at any time. In the case of significant changes, a notice will be published on the platform and the new terms will take effect from the date of publication.

Continued use of the platform after any changes will be deemed as your automatic acceptance of the new terms. It is therefore recommended that you review this page regularly.

13. Contact and Support

If you have any questions or complaints about these Terms, please contact our support team. fk778 provides 24/7 live chat support in Bengali.

Email: [email protected]

Our support team is committed to responding to any disputes, complaints, or enquiries fairly and promptly.